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What is Dial Before You Dig?

Dial Before You Dig is Australia’s free referral service for information on the location of underground infrastructure.

The service is designed to protect Australia’s network of underground pipes and cables and ensure the safety of those working around this infrastructure.

Dial Before You Dig is a Not for Profit organization that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Protecting Australia’s infrastructure assets is crucial in keeping essential services such as electricity, gas, water and telecommunications flowing to the community.

Any project, irrespective of size, has the potential to damage assets located around the work site, leading to service interruptions, delays, costly repairs and in the worst case scenario, injury or death. Obtaining information from Dial Before You Dig Members significantly minimises these risks by providing information about the work site. Safety is a fundamental aspect of any excavation project and so Dial Before You Dig should always be the first point of contact: The Essential First Step.

Where to Lodge an Enquiry

Dial Before You Dig aims to educate and promote the importance of safe digging practices by providing all persons working in and around buried infrastructure with the best possible access to plans and information directly from asset owners of utility services. Lodging an enquiry is a FREE and simple process:

Website: www.1100.com.au
Mobile website, Google Play or iPhone app;
By phone on 1100 (within business hours).

Most of Australia’s major infrastructure asset owners are Members of Dial Before You Dig. Our unique service offers a single point of contact to request information about the infrastructure networks at the planned project site without the need to contact utility organizations individually.
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